IRS Voice Bots Get New Options
The Internal Revenue Service started using voice bots on many of its toll-free telephone lines around the first of the year. The system has already helped more than 3 million taxpayers avoid wait times for simple questions about payments or notices, and the agency is adding more options.… Read more about IRS Voice Bots Get New Options (Feed generated with FetchRSS) – Story provided by TaxingSubjects.com…